I wish for these terms and conditions to be two way and fair to both parties. By booking a driving lessons with me you accept these terms and conditions, your signature is not required, and a copy of these terms will be given to you on your first lesson.
My Promise to you.
1, The inside of the car will always be neat, clean and not foul smelling. 2, I will attempt to keep the exterior clean, but weather and countryside roads do not always make this possible. 3. I will always attempt to arrive 5 minutes early. 4. If I am going to be late I will contact you 5. If I am more than 10 minutes late, I will give you 30 minutes free. 6. If I have to cancel a lesson I will give you 48 hours notice. 7. I I have to give less than 48 hours notice, I will give you 30 minutes free. 8. I will never shout at you. 9. Anything you say I will keep in confidence
Lesson Cancellation
1. You must give me 48 hours notice; if you are ill it is my discretion whether you pay or not, but I run a 2 strikes and out policy.
2. If you cancel your lesson you must have your diary/schedule at hand to re-book another date. If you skip lessons your learning decreases and you end up taking more lessons.
Block Booking Discounts (Lesson Cancellation)
From time to time discounts are available for block bookings, however if you cancel your lesson outside of the lesson cancellation rules, you lose rights to the discounts.
Therefore all previous lessons will be recalculated at the full hourly chargeable rate, and any remaining credit will be divided by the full hourly rate to determine how many hours remain.
If an incomplete hour is left over, for example 30 minutes, this will only be carried over into a new booking, and can't be refunded with cash.
Bad Weather
1. I decide if you are able to drive. if I think you have the ability it will be good training for you.
Driving Test
1. I book the test for you or with you. 2. You do not book it without me, this is to make sure I am available. 3. You will need to book my car for 3 hours, this is for a pre test lesson, the test, a debrief and drive home. 4. If the DSA cancel the test, you are still liable for the 3 hours which if appropriate we'll turn into a lesson.
Your behaviour
1. If I believe you to be intoxicated, you will be charged for the lesson and the lesson will not progess.
2. Mobiles phone are to be turned off prior to the lesson
3. Behaviour that mimics road rage will not be tolerated, your lesson will be terminated and you will pay the full fee